Western Digital offers an expansive portfolio of technologies, storage devices, systems and solutions for businesses and consumers alike. More
If you are unable to contact the dealer from whom you originally purchased the Product, please visit our product support Web site at Your original box and packaging materials should be kept for storing or shipping your WD product. THESE INCLUDE LOSS OF RECORDED DATA, INTERRUPTION OF USE, THE COST OF RECOVERY OF LOST DATA, LOST PROFITS AND THE COST OF THE INSTALLATION OR REMOVAL OF ANY PRODUCTS, THE INSTALLATION OF REPLACEMENT PRODUCTS, AND ANY INSPECTION, TESTING, OR REDESIGN CAUSED BY ANY DEFECT OR BY THE REPAIR OR REPLACEMENT OF PRODUCTS ARISING FROM A DEFECT IN ANY PRODUCT. THESE INCLUDE LOSS OF RECORDED DATA, INTERRUPTION OF USE, THE COST OF RECOVERY OF LOST DATA, LOST PROFITS AND THE COST OF THE INSTALLATION OR REMOVAL OF ANY PRODUCTS, THE INSTALLATION OF REPLACEMENT PRODUCTS, AND ANY INSPECTION, TESTING, OR REDESIGN CAUSED BY ANY DEFECT OR BY THE REPAIR OR REPLACEMENT OF PRODUCTS ARISING FROM A DEFECT IN ANY PRODUCT. Please note that some recertified items may have marks, scratches, or other slight signs of wear.Recertified product purchases made on the WD Store website: This warranty identifies WD's preferred approach to resolving warranty claims which is likely to be quick and simple for all parties.No other warranties either express or implied by law, including but not limited to those contained in the Sale of Goods Act, are made with respect to the Product. An unauthorized return, i.e. Depending on the type of sales transaction, product warranty may differ from the general warranty information listed herein.For a full list of WD Limited Warranty Periods please visit The term of your limited warranty period shall commence on the purchase date appearing on your purchase receipt from an authorized distributor or authorized reseller and extends only for the period of time set forth in the Product documentation.Proof of purchase shall be required to be eligible for this warranty and to establish the commencement date of this warranty.
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No warranty service is provided unless the Product is returned to an authorized return center in the region (warranty regions are identified as Canada, U.S.A., Latin America, Europe, Middle East, Africa, Asia Pacific, India and Thailand) where the Product was first shipped by WD, which may have regional specific warranty implications.If your Product was purchased as a component integrated within a system by a system manufacturer, no limited warranty is provided by WD. From: Western Digital support [mailto:wdsupport@wdc.com] Sent: Monday, February 05, 2018 6:54 AM To: Todd xxxxxxxx Subject: Warranty update request for [Removed due to privacy policy] [ ref:_00DU0Jpn7._5000PfS88e:ref ] Dear TODD, Thank you for contacting Western Digital. All products are tested and determined to meet WD's stringent quality standards before they are sold as recertified. By clicking the "Sign Up" button below, you acknowledge Western Digital's Improperly packaged ; Non-qualified shipping container; Alterations. Seitdem firmiert das Unternehmen unter dem Namen HGST als Tochterunternehmen von Western Digital. Please note that some recertified items may have marks, scratches, or other slight signs of wear.Recertified product purchases made on the WD Store website: DrivesBack Up Western Digital ("WD") values your business and always attempts to provide you the very best of service.
How to Claim Warranty and Replacement for Western Digital (WD) Products.
Please see below for warranty information or obtaining service.
WD DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE PRODUCTS, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT.
Please contact the place of purchase or the system manufacturer directly for warranty service.Nothing in this warranty modifies or excludes your legal rights under the Australian Competition and Consumer Act or the New Zealand Consumer Guarantees Act. A Product manual can be obtained from your authorized distributor or reseller or the WD web site.THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE FACE OF THE WD LIMITED WARRANTY.
You can either If you choose the former, your product’s replacement will be sent to you once the defected Reproduction of materials found on this site, in any form, without explicit permission is prohibited. To do so you can If your product is still under warranty, it will display “In Limited Warranty” under Status.Once you ensure that your product is still under warranty you can go ahead with the second step i.e.
one for which an RMA number has not been issued, will be returned to you at your expense. StorageWorkflow one for which an RMA number has not been issued, will be returned to you at your expense. Most technical support questions can be answered through our knowledge base or e-mail support service at If you wish to make a claim, you should initially contact the dealer from whom you originally purchased the Product.
Western Digital creates environments for data to thrive. If the value of any of these attributes drops below the respective threshold, then you will be entitled to a warranty replacement. Packaging and Shipping Instructions Please contact the place of purchase or the system manufacturer directly for warranty service.Nothing in this warranty modifies or excludes your legal rights under the Australian Competition and Consumer Act or the New Zealand Consumer Guarantees Act.
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