This thread is locked. To use the Microsoft Support and Recovery Assistant (SetupProd_ OffScrub.exe) to remove Office from the device, follow these steps: 1. Installing OffCAT will not affect this button in Outlook. through a few simple steps. Does anyone know what is wrong and how to correct this? I clicked To keep SaRA updated to have the latest version, we recommend that you follow the steps in the "Maintaining the SaRA installation folder and updating SaRA" section every month. Also, how can I get the Outlook Tool to not display the page I inserted in my original questions. Yes. The Microsoft Support and Recovery Assistant works by running tests to figure out what's wrong and offers the best solution for the identified problem. You'll need an internet connection to download, install, and use the Microsoft Support and Recovery Assistant. To run an analysis on Outlook, use OffCAT instead; https://www.microsoft.com/en-us/download/details.aspx?id=36852. When I am in Outlook and click on File/Support a Support Tool icon appears but when I cliock on it a page of program lines appears. You can follow the question or vote as helpful, but you cannot reply to this thread. It looks like Google Chromes can't process such a reference and shows As you already have it installed, you can also find it in your Start Menu; Microsoft Support and Recovery Assistant. I am not sure I follow your answer. About the Microsoft Support and Recovery Assistant, Type the path to SaraSetup.exe, and then press, To run the installation and see output from the setup process in the Command Prompt window, use. The full command line for uninstalling Microsoft Support and Recovery Assistant for Office 365 is MsiExec.exe /I{F79924CB-116B-493B-A29A-7EC6DBEDABBD}. Install the SaRA tool. When I am in Outlook and click on File/Support a Support Tool icon appears but when I cliock on it a page of program lines appears. Here's how to Uninstall Microsoft Support and Recovery Assistant for Office 365. Microsoft 365 Apps for enterprise, Outlook; In this article Summary. Microsoft Support and Recvovery Assistant for Office 365 Earlier today I attempted to download and install the Microsoft Support and Recovery Assistant. Follow the steps below to download the Microsoft Support and Recovery Assistant according to your browser. I clicked We're sorry, but we don't have a version of the Microsoft Support and Recovery Assistant that can be installed on a Mac. Although the In most cases you can't uninstall an individual app if it's included in your Office suite. You can leave the Support & Recovery Assistant installed if you want; It won't interfere with Outlook or OffCAT in any way. How do I uninstall the Microsoft Support and Recovery Assistant? I have been able to easily setup my Outlook to receive my comcast.net email so I am curious wjhy the tool will not work with 2. the same thing happens if I use my Yahoo or Gmail address. The reason that it doesn't work for you is probably because you have Chrome set as your default Internet Browser and Chrome can't handle the redirect to open the installed SaRA application and shows the It can currently fix Office, Office 365, Outlook, and Windows problems. states "Sorry, we don't yet support email addresses from this provider". To uninstall the app from your computer, follow these steps: Locate and select Microsoft Support and Recovery Assistant. Still need help? However, the Outlook for Mac scenario in the app can troubleshoot some issues that occur on your Mac even though the app is installed on a Windows PC. Wait for the download and installation process to finish. Proposed as answer by Jason.Chao Tuesday, December 20, 2016 2:09 AM Marked as answer by Uddan Monday, October 1, 2018 1:14 AM And by the way, before using Windows 10 and Outlook 365, I was suffering along with Vista & Windows Mail so I know things are better now. If you're an administrator and want to install and start the Microsoft Support and Recovery Assistant from a shared location on a network instead of the default internet location don't use the download link in this article. It can fix many problems for you, or it can tell you how to fix them yourself. Reviews by other users - Click on the Read reviews button. However, you can also get SaRA deployed to users more efficiently as a Win32 app by using Microsoft Intune. The autodiscover step takes more than 30 mins despite being in a 50mb DSL line. states "Sorry, we don't yet support email addresses from this provider". For more information about this change, read this blog post . You can follow the question or vote as helpful, but you cannot reply to this thread. Great! Technical information about the application you are about to uninstall, by clicking on the Properties button. How satisfied are you with this response? You should update the SaRA files on the network share so that SaRA installations use the latest files. You can install it either at a command prompt or manually. : Microsoft Support and Recovery Assistant for Office 365 is an app from https://diagnostics.outlook.com/#/. I know it is not necessary but it just "bugs" me to have a button that displays useless information. Below you can find details on how to uninstall it from your computer.
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